Returns & Exchanges
At Possible, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most products in their original condition.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Carefully place the products in their original packaging, ensuring all lids are secured to prevent leaking during transit.
Ship It Back
Drop off your package at any authorized carrier location using the provided shipping label within 7 days of starting your return.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing